Shipping & Delivery Policy

Effective Date: May 12, 2025

At FLARENOVAS, we aim to ensure fast, secure, and reliable delivery of all fire safety products to our valued customers. This Shipping & Delivery Policy explains how we process and ship your orders when you shop with us via https://flarenovas.xyz or place direct orders through our sales team.

1. Delivery Coverage

We currently ship to all locations within the United States, with a focus on Missouri and surrounding regions. For bulk or commercial orders requiring delivery outside the U.S., please contact us directly to discuss options.

2. Processing Time

  • Orders are typically processed within 1–3 business days after confirmation and payment.

  • Orders placed on weekends or holidays will be processed the next business day.

  • Custom-built products or special orders may require additional lead time, which will be communicated at checkout or by our team.

3. Shipping Methods & Timeframes

We use trusted shipping partners (e.g., UPS, FedEx, USPS) to ensure timely delivery. Estimated delivery times:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 1–3 business days (additional fee applies)

  • Local Delivery or Pickup (Butler, MO only): Available upon request

Note: Delivery times may vary based on product availability, weather, or carrier delays.

4. Shipping Fees

Shipping costs are calculated at checkout based on package weight, delivery method, and destination. Free shipping may be offered on select items or promotional campaigns.

5. Order Tracking

Once your order is shipped, you will receive a tracking number by email to monitor its progress. For any tracking issues or questions, feel free to contact our support team.

6. Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please notify us within 48 hours of delivery:

  • Provide your order number and photos (if damaged)

  • We will file a claim with the carrier and offer a replacement or refund as appropriate

7. In-Store Pickup

If you’re located near Butler, Missouri, you may choose to pick up your order directly at our facility:

FLARENOVAS
300 S Delaware St, Butler, Missouri
Pickup hours: Monday–Friday, 9:00 AM – 5:00 PM

8. Contact Us

If you have any questions regarding shipping or delivery, please reach out:

📞 Phone: (660) 679-4258
📧 Email: info@flarenovas.xyz
🌐 Website: https://flarenovas.xyz

We are here to ensure your fire safety products arrive on time and in perfect condition.