Payment Policy – FLARENOVAS

Effective Date: February 26, 2025

At FLARENOVAS, we aim to provide a secure, flexible, and hassle-free payment experience for all our customers. Our Payment Policy outlines the accepted payment methods, billing procedures, security measures, and related terms to ensure a smooth transaction process. By making a purchase on FLARENOVAS, you agree to the terms stated below.

1. Accepted Payment Methods

To accommodate our customers’ needs, we accept multiple secure payment options, including:

  • Credit and Debit Cards – Visa, MasterCard, American Express, and Discover
  • PayPal – A secure payment option for fast and convenient transactions
  • Google Pay & Apple Pay – Available for seamless mobile and digital payments
  • Bank Transfers (for bulk or custom orders) – Available upon request
  • Gift Cards and Store Credit – Can be applied at checkout for eligible purchases

All payments must be completed before an order is processed and shipped. We do not accept cash, personal checks, or money orders.

2. Currency & Pricing

All prices on FLARENOVAS are listed in USD ($).

  • For international orders, your payment provider may apply currency conversion rates and fees, which are beyond our control.
  • Prices are subject to change without notice, but confirmed orders will honor the price at checkout.
  • Any discounts, promotional codes, or special offers must be applied at the time of purchase and cannot be retroactively added.

3. Payment Security & Fraud Prevention

We prioritize the security and privacy of our customers by using industry-leading encryption and fraud prevention measures.

  • All transactions are processed through secure SSL-encrypted servers to protect sensitive data.
  • Payments are verified through PCI-compliant payment gateways to prevent unauthorized transactions.
  • If suspicious activity is detected, we may request additional verification (such as ID confirmation) before processing an order.
  • FLARENOVAS does not store or share payment details with third parties beyond authorized payment processors.

4. Order Confirmation & Billing Process

Once your payment is successfully processed, you will receive:

  • A confirmation email with order details and an invoice
  • A payment receipt via your selected payment provider
  • A follow-up email with shipping updates and tracking information

If you do not receive an order confirmation within 24 hours, please check your spam/junk folder or contact our support team.

5. Payment Failures & Declined Transactions

Your payment may be declined for several reasons, including:

  • Insufficient funds in your account
  • Incorrect billing details (name, address, or card information)
  • Bank-imposed security blocks on online transactions
  • Expired or blocked payment cards

If your payment fails, please:

  • Verify your card details and billing information
  • Contact your bank to authorize the transaction
  • Try using an alternative payment method

Repeated failed payments may result in order cancellation or temporary account suspension for security reasons.

6. Installment Payments & Financing Options

We offer flexible installment payment plans through select third-party providers.

  • Eligibility for installment payments is determined by the financing provider based on your credit history.
  • Financing options may be subject to interest rates and service fees, depending on the provider’s terms.
  • Late payments or missed installment deadlines may result in penalties imposed by the financing provider.

To inquire about installment options, please contact our support team before placing an order.

7. Cancellations & Refunds

Customers can cancel orders within 24 hours of purchase before processing begins.

  • If a canceled order is eligible for a refund, the amount will be credited back to the original payment method within 7-10 business days.
  • Custom-built gaming PCs and special orders cannot be canceled once production has started.
  • Refunds for returned items follow our Refund and Return Policy.

8. Sales Tax & Additional Charges

  • Sales tax may be applied to orders based on state and local regulations.
  • International customers are responsible for any customs duties, import taxes, and VAT fees imposed by their country.
  • If a package is returned due to unpaid customs fees, no refund will be issued for shipping costs.

9. Chargebacks & Dispute Resolution

We take fraud prevention seriously and encourage customers to reach out to us before initiating a chargeback.

  • If you believe there is an issue with your payment, please contact us for resolution before disputing a charge.
  • Fraudulent chargebacks may result in account suspension and legal action.
  • We reserve the right to challenge chargeback claims if the transaction is deemed valid and authorized.

10. Compliance with Google Adsense & Advertising Policies

Our Payment Policy adheres to Google Adsense guidelines and follows ethical eCommerce practices to ensure transparency and fairness.

  • We provide secure checkout options, clear refund terms, and accurate product pricing.
  • We do not engage in misleading pricing strategies, hidden charges, or deceptive promotional offers.
  • Customers have access to secure payment methods, fraud protection, and dedicated support for billing inquiries.

11. Changes to This Payment Policy

We reserve the right to modify or update this Payment Policy at any time. Any changes will be effective immediately upon posting on FLARENOVAS. It is the responsibility of customers to review this policy periodically for updates.

12. Contact Us

For any questions related to payments, billing, or financing options, please contact our support team:

📍 Address: 4826 Logan Lane, Centennial, Colorado, United States
📞 Phone: 303-267-5945
📧 Email: info@flarenovas.xyz
🌍 Website: FLARENOVAS

Thank you for choosing FLARENOVAS. We appreciate your trust and look forward to providing you with an exceptional gaming experience. 🚀🎮